Privacy Policy

1. Introduction

Kydo Technologies ("Kydo", "we", "us", or "our") is committed to protecting the privacy and security of the educational institutions, administrators, teachers, parents, and students who use our smart school portal platform. This Privacy Policy outlines how we collect, use, store, and safeguard your information.

2. Information We Collect

To provide efficient school management services, we may process the following categories of information:

• Institutional Data: School name, logo, contact address, official email, phone numbers, and designated administrator profiles.
• Academic & Student Records: Student full names, roll numbers, class levels, academic grades, attendance records, teacher remarks, and report cards uploaded by the institution.
• Parent & Guardian Information: Names, contact numbers, email addresses, and student connection links.
• Technical & Usage Logs: IP addresses, browser types, access timestamps, and device identifiers collected to maintain platform security and performance.

3. How We Use Your Information

We strictly process data to facilitate school portal operations. Specifically, information is used to:

• Generate, format, and deliver student result cards and academic reports.
• Manage fee receipts, payment tracking, and financial summaries.
• Authenticate login sessions for teachers, parents, and administrative staff.
• Provide customer support, onboarding assistance, and system updates.

4. Data Ownership & Protection

Your data belongs to your school. Kydo operates strictly as a data processor on behalf of the subscriber institution. We do not sell, rent, or trade student or institutional data to third-party advertisers under any circumstances.

We employ industry-standard encryption protocols (SSL/TLS) for data in transit and secure cloud infrastructure to ensure high availability, integrity, and protection against unauthorized access.

5. Data Sharing & Third Parties

Data is only shared with third parties under limited conditions:

• With essential cloud hosting and infrastructure service providers bound by strict confidentiality agreements.
• When required by law, legal process, or governmental regulation.

6. Retention & Account Termination

We retain student and academic records for as long as the subscribing school maintains an active account with Kydo. Upon account termination or written request from an authorized school administrator, academic data will be archived or permanently purged in accordance with our data retention schedule.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or data security at Kydo, please contact our support team:

• WhatsApp / Call: +234 903 575 8739
• Email: supportkydo@gmail.com
• Location: Ilorin, Nigeria